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Questions, answered

Short answers about PlaySpace Sessions: getting started, plans and pricing, tools, clinical use, teams, and security and compliance.

7 questions

Getting started

How do I contact PlaySpace support?
How do I get started with PlaySpace?
How do clients join a PlaySpace session?
I'm not tech-savvy. Can I still use PlaySpace?
Is PlaySpace only for children?
What is PlaySpace?
Who is PlaySpace designed for?
6 questions

Pricing & plans

Are all features included in every PlaySpace plan?
Can I pay monthly or annually, and can I cancel anytime?
Does PlaySpace have a free trial?
How much does PlaySpace cost for a clinic or group practice?
How much does PlaySpace cost?
What does pay-what-you-can pricing mean at PlaySpace?
12 questions

Tools

Can I create custom activities or 3D objects with AI in PlaySpace?
Can I use worksheets and slide decks inside a PlaySpace session?
How does PlaySpace's AI note creation work?
How many games and worksheets does PlaySpace include?
What are PlaySpace virtual playrooms?
What can I do with the PlaySpace whiteboard?
What games does PlaySpace offer for therapy?
What is PlaySpace's 3D dollhouse?
What is PlaySpace's AI storybook builder?
What is PlaySpace's virtual sand tray?
What is the PlaySpace Marketplace?
What is the difference between a toolkit and a playroom in PlaySpace?
7 questions

Clinical use

Can I use PlaySpace for anxiety and exposure work?
Can I use PlaySpace for trauma work with children and teens?
Can I use PlaySpace in in-person sessions?
Can PlaySpace support hospitalized children and medical play?
Is PlaySpace suitable for neurodivergent clients?
What age groups can I use PlaySpace with?
Will teens find PlaySpace too childish?
4 questions

Clinics & teams

Can clinicians share resources with each other in PlaySpace?
Can school counselors use PlaySpace?
How do I add and manage clinicians in my PlaySpace clinic account?
How do clinics, hospitals and larger organizations adopt PlaySpace?
6 questions

Security & compliance

Does PlaySpace sign a Business Associate Agreement (BAA)?
Is PlaySpace GDPR and PIPEDA compliant?
Is PlaySpace HIPAA compliant?
What independent assessments has PlaySpace passed?
What is PlaySpace's SOC 2 Type II status?
Where is PlaySpace client data stored?
2 questions

Technical

What devices and browsers does PlaySpace support?
What video features does PlaySpace have, and what happens if a connection fails?
1 question

Comparisons

PlaySpace vs Zoom: which is better for therapy with children?
Ready when you are

See PlaySpace in your sessions

A 30-minute walkthrough with our clinical team, tailored to your discipline and setting.