Waiting room
Guests who join from a link wait until you admit them, so you keep control of who is in the room.
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Secure, reliable
video for therapy
Virtual sessions rely on video you and your clients can count on every time, with settings you can adjust to suit your practice. Games and tools open right inside the call.
Runs in the browserNo app for clientsHIPAA, GDPR, SOC 2 Type II, PIPEDA
Designed for therapy
Video you can count on
Whether for 1:1 sessions or groups, PlaySpace video comes with tools and settings to shape the experience around your practice.
Chat, polls and breakout rooms
Message clients, chat securely, run polls and use breakout rooms for groups.
Share audio and video
Bring external audio and video into the session.
Recording and subtitles
Record sessions and turn on subtitles when you need them.
Backgrounds and noise
Choose a custom background and reduce background noise.
Works on slower Wi-Fi
Resolution adjusts automatically, with an audio-only fallback to keep the session going.
You
Maddie
Video
In a session
Start the call, keep the connection
- 1Share your linkSend your PlaySpace link to the client and start the call right in your browser.
- 2The client joinsThey click the link, allow camera and microphone permissions and enter the room. No app to download.
- 3Admit a caregiverShare a unique guest link. Caregivers wait in a waiting room until you admit them.
- 4Stay on video as you playUse the dollhouse, games, worksheets or sand tray without ending the call, so the visual connection is never interrupted.
What’s included
Video settings for your practice
- Waiting room
- Messaging
- Secure chat
- Polls
- Breakout rooms
- Custom backgrounds
- Recording
- Subtitles
Also included: noise suppression, and sharing of external audio and video.
Good to know
- DevicesAny laptop, Chromebook, iPad or Android tablet running the latest Chrome or Safari with a stable connection.
- JoiningClients click a link, allow camera and microphone permissions and enter the room instantly.
- GroupsBuilt for 1:1 sessions and for groups.
Yes. Clients click a link, allow camera and microphone permissions in their browser, and enter the room instantly.
More in Sessions
All features Explore more tools
ConnectionAI Note Creation
Record, transcribe and summarize sessions so you can stay present. Every note waits for your review.
ConnectionForms & Assessments
Intake forms, consents and screeners like the PHQ-9, sent to clients and kept in one secure place.
EngagementVirtual Playroom
Build a playroom for each client, or start from a ready-made room, then add games, sand tray, whiteboard and storybooks.
Articles
All articles Read more about Video
AnnouncementsSeamless Video Switch: Say Goodbye to Session Disruptions!
No more dropped sessions. Seamlessly switch video providers in PlaySpace to keep therapy sessions running smoothly, no refreshing, just uninterrupted care.
PlaySpace TeamMar 10, 2025Tools & featuresHow to Set Up a Virtual Play Therapy Office: A Guide for Therapists
Learn how to create an effective virtual play therapy office with the right tools, tech setup, and kid-friendly space for online sessions.
PlaySpace TeamMar 28, 2025
